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Aegis in Austin, Texas
Managed IT, cybersecurity and Microsoft 365 support for Austin organizations that need dependable systems, clear ownership and a practical plan for growth.
Remote support · Scheduled onsite service · Clear accountability
Local context. Practical support.
From downtown offices to teams working across North and South Austin, the technology has to connect people wherever work happens. Aegis brings support, security, cloud services and planning into one accountable relationship.
Technology that supports the work
Adding employees, changing offices or splitting time between home and work can expose the gaps between accounts, devices, Wi-Fi and shared files. We help Austin business owners identify those gaps and plan improvements around the work that depends on them.
When Teams, email and shared files grow faster than the rules around them, people lose time finding information and requesting access. We help structure SharePoint and OneDrive, review permissions and coordinate employee onboarding and offboarding.
Dropped calls, unreliable Wi-Fi and inconsistent remote access can look like separate problems. We investigate how the workstation, local network, internet connection and application fit together before proposing changes.
If your business has outgrown its current support arrangement, start with access ownership, system inventory, backup visibility and the open work. A planned transition helps preserve continuity while responsibilities move to the new team.
Coverage & onsite service
We support Austin businesses through remote assistance and scheduled onsite work. Tell us which Austin location is affected, whether staff also work remotely and whether there are additional sites. We confirm service coverage, scope and scheduling for your location before committing to an engagement.
The people behind the work
Our team combines infrastructure and network experience with software architecture, cybersecurity and technology planning. Donald White brings more than 18 years of technology experience, including U.S. Navy communications and enterprise infrastructure. Greg Olivares, PMP, connects technical priorities with business decisions, budgets and delivery.
Meet the Aegis team →Connected services
Questions from Austin businesses
Yes. Remote support can address many account, application and device issues. We confirm which systems and users are covered and when a problem requires hands-on access.
Yes. Begin with the project or concern you need to address. We clarify the scope and dependencies before deciding whether project work or ongoing managed support is the better fit.
Onsite scheduling and response commitments depend on the agreed service scope and availability. We confirm those terms directly rather than promise a universal response time.
A useful first conversation
Share your Austin location, the systems involved and the work you need to keep moving. We will help define the next practical step, the scope and any authorization needed.
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